Our Custom Furniture Making Process | CVCF
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  • About CVCF

    Sheldon Myeroff founded Chagrin Valley Custom Furniture in 2013 as a way to stay active, do what he loved to do, and exercise his creativity following his retirement in 2018. Little did he know then that the basement he called his workshop would evolve into a 6000 square foot production facility with some of the country’s best designers and furniture-makers – all staying active, doing what they love to do, and exercising their creativity day in and day out. Learn more about Sheldon, his team, and the way they make it all work at Chagrin Valley.
    About CVCF
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Our Custom Furniture Making Process

1. It starts with your ideas.

Placing your custom furniture order starts with you completing the form at the bottom of this page. You’ll be able to attach photos of hand-drawn sketches, inspiration photos, a logo you’d like engraved, or all the above to said form. Check out our gallery for inspiration! 

Once you submit your idea, we will contact you to learn more about your project. At this point, we’ll only discuss enough information to get a general idea of cost. Our designer will have sent you our design catalog with multiple options to choose from if you’re having difficulty deciding on aspects of your project. They can guide you through this process and discuss customization options that might not be included in our catalog. 

Then, you're given a verbal quote that reflects all the agreed upon specifications. If this quote is in your price range, we can proceed to the next step.

2. Next, is signing an agreement and collecting a down payment.

You will receive an electronic agreement to sign. Once we receive the signed copy, we ask that you pay 50% of the cost of your project as a down payment before we start work on your custom piece.

Payments are accepted in the form of a check, ACH wire transfer, and credit card with a 3.6% convenience fee. We accept all major credit cards (VISA, AMEX, Mastercard, etc.)

3. During pre-production, we get into the fine details.

The length of time before production on your piece varies, but is typically anywhere from three to five months. During this time, we search our inventory to find wood slabs for your project. We send you photos of a variety of slabs, and then you make the final decision. We’ll also work with you to iron out all the fine details of your project.

For example, if you’re matching your company’s brand colors or home décor, this is when we would create and send out epoxy resin color samples for you to approve.

Periodic email updates will be sent to inform you on how far out your project is from production, and we will reach out by phone when your piece is next in line.

4. Now, the building can begin!

Building your custom piece can take several weeks depending on the complexity of the project. However long the process, we’ll keep you updated with progress pictures, phone calls, and even video chats.

5. It’s finally time to ship your project!

Before your project is shipped, the remaining balance due must be paid plus shipping costs. From there, it’s time to schedule shipment and delivery. Each project we ship out is safely packed into custom-built crates and wrapped with foam padding to ensure a safe arrival. Then you can get to the fun part… Put your piece in its intended spot and enjoy!

 


 

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Reviews From Our Customers

This is the MOST amazing piece of furniture I have ever seen. I was looking for a unique dining room table and searched several high end furniture websites for ideas. I contacted CVCF and they helped me create this masterpiece of Denali from an abstract concept to the final product. I was involved every step of the way. Pictures do not do this table the justice it deserves. I am beyond happy with this company from the communication, responsiveness, professionalism and of course, the finished product.

Jennifer Lombrano

I ordered a custom coffee table and sideboard storage cabinet. The attention to detail and design far exceeded all expectations. I have pieces that will be passed down through generations. The staff is excellent to work and plan with. On both pieces and I now have a cohesive decor. Many, many thanks to Zach and the staff at Chagrin Valley Custom Furniture.

Gab D’Errico

Every step of the process was great. Shel kept me updated on the process. I told them what I was looking for and they found exactly what I wanted. They called me on FaceTime to allow me to see the wood slab and mailed samples of the epoxy before I made the color selection. The end result is AMAZING! I cannot say enough good things about Chagrin Valley Custom Furniture! I would recommend this company!

Gregg Buck

My wife and I just finished a dining room renovation project. Working with Zach and his team was an absolute pleasure. To call the folks at CVCF great woodworkers doesn't seem enough. More accurately, they are artists that use wood, epoxy, and technology to deliver custom works of art. Not only is the finished product first class, but the personalized care and top-notch customer service weave together to make a great story, which is a special part of the process. HIGHLY RECOMMEND!

Jonathan Epling

Several months ago I found Chagrin Valley Custom Furniture online. I immediately fell in love with their work! I picked up the phone and called them; Shel answered the phone and after a long conversation he helped me narrow down what I was looking for. Shel then invited me to their facility to see how these custom masterpieces are made. That day I picked out the slabs for my river table. I also worked directly with Zach throughout the process. He was very prompt keeping me up to date on how the table was coming. My table was delivered today and it completely blew my expectations out of the water! The whole process was a world class experience! These are GREAT people to do business with, I would highly recommend them!!

Alex Smith

We looked at a lot of River table websites and YouTube videos before contacting Chagrin Valley. They walked us through the design process and selection of the wood. Since we couldn’t be present for the wood selection we had to rely on them. We wanted the rivers in our area ( Colorado, Roaring Fork, Crystal, and Frying Pan) plus our house depicted. We also wanted our initials as part of the legs. All this was accomplished and I believe we got a beautiful table. The pics I have attached show the table, it’s legs, and the depiction of our house location.

Walter Weathers

Zach and Shel made me a lovely custom sit/stand desk with drawers and extra wide keyboard tray and matching side table. Everything was done perfectly to the measurements I asked for and Shel picked the prefect wood to match my style. These are perfect pieces that are completely custom.

Lindsey Fowler

Working with this team of professionals and even more, so creative group, was an amazing experience from start to finish. I was very specific about what we wanted for our table and base. If I wasn't completely happy with what they sent, they tried again until I knew it was our dream table. It's a one of a kind experience for a one of a kind table! I wanted to add they sent coasters for doing a review and they are spectacular. Like a lil version of our table. Wow just wow

Beth Ross

I COULD NOT be more thrilled with my resin table from Chagrin Valley Custom Furniture! I ABSOLUTELY LOVE the table and I receive SO many compliments from just about everyone that sees it. Sheldon was extremely helpful and personal from the 1st email/phone call. Eric, Sheldon and the entire team was so very helpful and kind! I have been researching and shopping for a resin table for almost 5 years. This custom experience was worth the time! Thank you to ALL!!

Kim Neppl

I'm amazed with the quality and craftsmanship of the boardroom river table CVCF made for us! The first time I talked to Sheldon, he asked me what style of table I was looking for and I told him that I wanted a river table 19' long and 5' wide. I also told him that I wanted it to be made in a steampunk style. He wasn't sure what that was, but boy, did he hit it out of the park with the river table he made for us. It has an industrial style base and an elegant top, and so I call it modern steampunk. It was created for shipment so that it arrived without any damage at all. It's absolutely beautiful! Shel, Zack and all the crew did a wonderful job and were great to work with!

Brendan Ganser

We worked with Shel and Zach to design a beautiful custom countertop for a beverage center at our lake house in Texas. We received our delivery yesterday! It arrived ahead of our cabinet construction, so we don’t have completed photos yet. We opened the large well made crate just to confirm all went well with the shipping process. It is stunning, and the workmanship and finish is superb! Zach was a great listener, excellent with follow through, creativity and expertise. Even the FedEx delivery man was amazed. He said, “ I do some wood working, may I touch it to feel the smoothness of the transitions?” The character of the wood, and the finish are just perfect! We can’t wait to see the completed project soon! Thank you so much-we will consider this piece the art in the room! We will add photos when project is completed!

Marjo Richmond

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