How Custom Furniture Is Ordered, Made & Shipped In The US
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    Sheldon Myeroff founded Chagrin Valley Custom Furniture in 2013 as a way to stay active, do what he loved to do, and exercise his creativity following his retirement in 2018. Little did he know then that the basement he called his workshop would evolve into a 6000 square foot production facility with some of the country’s best designers and furniture-makers – all staying active, doing what they love to do, and exercising their creativity day in and day out. Learn more about Sheldon, his team, and the way they make it all work at Chagrin Valley.
    About CVCF
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How Custom Furniture Is Ordered, Made & Shipped In The US

CVCF Custom Furniture Shipping, Crating, Delivery, Assembly & Shipping Info

Chagrin Valley Custom Furniture builds custom crates for all our epoxy resin and wood river tables and desks to prevent damage.

Find out how custom epoxy dining tables, live edge desks, beds and conference tables are ordered online and locally, handcrafted, crated, delivered and shipped in the US by CVCF.

How Custom Furniture Is Designed, Made, Priced, Sold, Delivered And Shipping In The US

Watch the video below to see how custom furniture is ordered, made and shipped in the US. Watch a video to see how custom epoxy dining tables, live edge desks, beds and conference tables are shipped, here

Shipping your furniture may be considered an after build...but it is never considered an after thought at CVCF. We give as much attention to detail when crating and delivering your furniture as we do to the creation of your custom project. In fact, we hired a logistics expert just to take care of the scheduling and delivery of your furniture. Ed Johnson is a former logistics expert for a large oil company in charge of shipping lanes up and down the Pacific Coast. His safety record is impeccable. Now he is in charge of shipping your project to your home or business anywhere in the continental U.S. in the most efficient and safest manner possible. And it costs much less than you may think!

When your custom furniture project is finished, we use three-quarter inch plywood and various insulating materials to craft a custom crate for your project - built to the exact dimensions necessary to prevent your piece from being jostled around and damaged during delivery. Each order outside of the Cleveland metropolitan area will be crated and shipped so that it arrives in pristine condition wherever you may live in the continental U.S.

Unless you elect to do otherwise, we coordinate all shipping. First, we will verify your information necessary to properly ship the item. That information typically includes:

  • The specific address for the delivery location.
  • The kind of facilities at the delivery location. (i.e. home or commercial building?)
  • If we are delivering to a commercial building, is there a loading dock?
  • What size truck clearance is available at that location?
  • Does the delivery vehicle need a lift gate?

In addition, we will provide you with information regarding the size and weight of the crate(s) to verify the piece can be moved and/or installed when removed from the truck.

The following is our process for crating your item and arranging shipping:

The Crating Process

Image Crating A Custom Furniture Project

Our team closing a crate filled with custom furniture.

For each project, our team of woodworking experts builds a custom crate to perfectly cradle your item in length, width and height. Each crate is constructed from ¾ inch thick plywood and 2×4’s, with 4×4 legs underneath so it can be moved by a forklift.

We pad the inside of each crate with foam insulation measuring ½ – ¾ inches thick to protect the project. In addition, we wrap the object in plastic pallet wrap, as well as encase it in bubble wrap.

This keeps your piece from moving about inside the crate.

The Shipping Process

Image Loading A Custom Furniture Project For Shipping

Our team loading a crate packed with custom furniture onto a national freight delivery truck.

If you prefer to arrange shipping on your own, we will work with you and your chosen methods to the best of our abilities. Once the final payments are made, we will contact you with verification that payment is received and arrange the shipping of your item. Typically, the crate takes 7-10 business days to arrive at your location, depending on your distance from Cleveland, OH, and your distance from our vendor's closest warehouse.

Please be advised that you will need to secure your own assistance in unloading the truck and dismantling the crate.

We only ship to the continental 48 states of the U.S.

Crating And Shipping Costs

Depending on your location and distance from Cleveland, Ohio, shipping and crating will total to an amount between $900 and $1,500. This amount will be verified and paid before the item is shipped, after the project has been completed, and after you've seen enough pictures and video to absolutely fall in love with your new piece.

If you are local to Northeast Ohio, our crew can deliver and install your custom furniture free of charge.

Reviews From Our Customers

Zach and Shel made me a lovely custom sit/stand desk with drawers and extra wide keyboard tray and matching side table. Everything was done perfectly to the measurements I asked for and Shel picked the prefect wood to match my style. These are perfect pieces that are completely custom.

Lindsey Fowler

Several months ago I found Chagrin Valley Custom Furniture online. I immediately fell in love with their work! I picked up the phone and called them; Shel answered the phone and after a long conversation he helped me narrow down what I was looking for. Shel then invited me to their facility to see how these custom masterpieces are made. That day I picked out the slabs for my river table. I also worked directly with Zach throughout the process. He was very prompt keeping me up to date on how the table was coming. My table was delivered today and it completely blew my expectations out of the water! The whole process was a world class experience! These are GREAT people to do business with, I would highly recommend them!!

Alex Smith

We looked at a lot of River table websites and YouTube videos before contacting Chagrin Valley. They walked us through the design process and selection of the wood. Since we couldn’t be present for the wood selection we had to rely on them. We wanted the rivers in our area ( Colorado, Roaring Fork, Crystal, and Frying Pan) plus our house depicted. We also wanted our initials as part of the legs. All this was accomplished and I believe we got a beautiful table. The pics I have attached show the table, it’s legs, and the depiction of our house location.

Walter Weathers

We worked with Shel and Zach to design a beautiful custom countertop for a beverage center at our lake house in Texas. We received our delivery yesterday! It arrived ahead of our cabinet construction, so we don’t have completed photos yet. We opened the large well made crate just to confirm all went well with the shipping process. It is stunning, and the workmanship and finish is superb! Zach was a great listener, excellent with follow through, creativity and expertise. Even the FedEx delivery man was amazed. He said, “ I do some wood working, may I touch it to feel the smoothness of the transitions?” The character of the wood, and the finish are just perfect! We can’t wait to see the completed project soon! Thank you so much-we will consider this piece the art in the room! We will add photos when project is completed!

Marjo Richmond

I'm amazed with the quality and craftsmanship of the boardroom river table CVCF made for us! The first time I talked to Sheldon, he asked me what style of table I was looking for and I told him that I wanted a river table 19' long and 5' wide. I also told him that I wanted it to be made in a steampunk style. He wasn't sure what that was, but boy, did he hit it out of the park with the river table he made for us. It has an industrial style base and an elegant top, and so I call it modern steampunk. It was created for shipment so that it arrived without any damage at all. It's absolutely beautiful! Shel, Zack and all the crew did a wonderful job and were great to work with!

Brendan Ganser

My wife and I just finished a dining room renovation project. Working with Zach and his team was an absolute pleasure. To call the folks at CVCF great woodworkers doesn't seem enough. More accurately, they are artists that use wood, epoxy, and technology to deliver custom works of art. Not only is the finished product first class, but the personalized care and top-notch customer service weave together to make a great story, which is a special part of the process. HIGHLY RECOMMEND!

Jonathan Epling

I COULD NOT be more thrilled with my resin table from Chagrin Valley Custom Furniture! I ABSOLUTELY LOVE the table and I receive SO many compliments from just about everyone that sees it. Sheldon was extremely helpful and personal from the 1st email/phone call. Eric, Sheldon and the entire team was so very helpful and kind! I have been researching and shopping for a resin table for almost 5 years. This custom experience was worth the time! Thank you to ALL!!

Kim Neppl

I ordered a custom coffee table and sideboard storage cabinet. The attention to detail and design far exceeded all expectations. I have pieces that will be passed down through generations. The staff is excellent to work and plan with. On both pieces and I now have a cohesive decor. Many, many thanks to Zach and the staff at Chagrin Valley Custom Furniture.

Gab D’Errico

Every step of the process was great. Shel kept me updated on the process. I told them what I was looking for and they found exactly what I wanted. They called me on FaceTime to allow me to see the wood slab and mailed samples of the epoxy before I made the color selection. The end result is AMAZING! I cannot say enough good things about Chagrin Valley Custom Furniture! I would recommend this company!

Gregg Buck

This is the MOST amazing piece of furniture I have ever seen. I was looking for a unique dining room table and searched several high end furniture websites for ideas. I contacted CVCF and they helped me create this masterpiece of Denali from an abstract concept to the final product. I was involved every step of the way. Pictures do not do this table the justice it deserves. I am beyond happy with this company from the communication, responsiveness, professionalism and of course, the finished product.

Jennifer Lombrano

Working with this team of professionals and even more, so creative group, was an amazing experience from start to finish. I was very specific about what we wanted for our table and base. If I wasn't completely happy with what they sent, they tried again until I knew it was our dream table. It's a one of a kind experience for a one of a kind table! I wanted to add they sent coasters for doing a review and they are spectacular. Like a lil version of our table. Wow just wow

Beth Ross

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