During the furniture making process, we will keep you up to date on the progress of your piece of furniture with regular weekly updates. As we move through the building process, our builders always see new opportunities to add details to enhance the piece. We will call to offer you these new opportunities – usually at no additional cost. You are also always welcome to come to our woodworking shop/studio to view your piece as it is being handcrafted, ask questions, and offer suggestions. We enjoy the visits as it takes any anxiety out of the process.
Last but not least we will deliver your piece, place it exactly where it belongs, show you how it works, and ask you if there anything else we can do to make it the perfect experience.
If you are not convinced that we can create this ultimate customer experience, we will provide you with as many testimonials you need.
Try to imagine an experience so excellent that you will never have to worry about your piece as it is being crafted, will completely enjoy being part of the furniture building process from start to finish, have your expectations exceeded every time, and, most important, you will absolutely love your new custom piece of furniture!
That is my promise,
President and Builder, CVCF